A few weeks ago I attended a training session at the Starbucks regional corporate office in downtown Chicago. During the 4-hour session, I was made to discuss customer service, employee benefits, and taste a lot of coffee. But it was during the many video clips that I was we watched that I realized that Starbucks' success might not just be attributed to business savvy and marketing genius. It might be attributed to their mission statement (I cringe when uttering that phrase) and their commitment to their employees and customers with something they call "Corporate Social Responsibility." While watching Howard Shultz, Starbucks CEO, explain this practice, I began to think that it might be something that the Church could benefit from striving toward.Below I have listed a few of the principles from the Starbucks Mission and have substituted a few words to make it applicable to ministry. Those words are in red.
Our Congregation and Fellow Human Beings
When we are fully engaged, we connect with, laugh with, and uplift the lives of our fellow Men... Sure, it starts with the promise of new life, but our work goes far beyond that. It’s really about human connection.
Our Neighborhood
Every church is part of a community, and we take our responsibility to be good neighbors seriously. We want to be invited in wherever we do ministry. We can be a force for positive action for Christ—bringing together our ministers, congregation, and the community to contribute every day. Now we see that our responsibility—and our potential for good by spreading the Gospel and living by Christ's blueprint—is even larger. The world is looking to the Church to set the new standard, yet again. We will lead.
Our Church Buildings and Homes
When our congregation feels this sense of belonging, our churches and homes become a haven, a break from the worries outside, a place where you can meet with friends. It’s about enjoyment of the love of Christ...Always full of humility.
Our Christian Partners
We’re called Christians, because Christ not just a person or idea, He's our passion. Together, we embrace diversity to create a place where each of us can be equal in Christ. We always treat each other with love, respect, and dignity. And we hold each other to that standard.
I just think it's funny how one of the most successful businesses in the history of the world has a mission that holds up very honorable, biblical values. And why couldn't we copy these values in order to, "inspire and nurture the human spirit—one person, one verse, and one neighborhood at a time."
